This is a full-time on-site role for a Telecaller at Nuance Digital Marketing located in Qatar.

female

The candidate will be responsible for communication with potential customers and fixing appointments for our sales team.

Coordinating with our clients for post sales assistance

Telecaller Responsibilities for Nuance Digital

As a Telecaller at Nuance Digital, your primary role is to engage potential and existing clients through phone calls to promote digital marketing services and book appointments for the sales team.

1. Appointment fixing & Sales Support

Call potential clients to introduce Nuance Digital’s services (SEO, social media marketing, website development, Google Ads, etc.).

Explain service benefits and answer client queries effectively

Schedule meetings for the sales team with interested prospects.

Maintain an updated database of calls, leads, and client interactions.

Record feedback and report potential client needs to the sales team.

Track call performance metrics such as call volume, conversions, and responses.

Promotional & Upselling Activities

Inform existing clients about new services, promotions, and upgrades.

Upsell and cross-sell additional services where applicable.

Coordination with Internal Teams

Work closely with the digital marketing and sales teams to align call strategies.

Provide customer feedback to improve service offerings.

Desired Skills & Experience

Excellent communication skills

Customer service and support experience

Sales skills

Strong interpersonal skills

Ability to work in a fast-paced environment

Previous experience in tele marketing or a similar role is a plus

Bachelor's degree in Marketing, Business, or a relevant field