Key Responsibilities:

· Track a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability. Setting sales targets against sales forecast and Monitoring team’s volume & revenues against forecast.

· Build a strong relationship with the top 50 accounts & ensure with team to deliver the VIP treatment and the best customer experience for these accounts. Maintains contact with all clients in the market area through joint visits to ensure high levels of client satisfaction, wherever required.

Identify problems and provide solutions to guide the sales staff for the best way in handling accounts. Assists in the development and implementation of sales management/marketing plans as needed based on the market situation.

Set a clear plan for high achievers and star performance employees to build a healthy competing atmosphere that helps in accelerating reaching quota & strategy. Track daily/weekly/monthly reports.

Conducts one-on-one review with all sales to build more effective communications to understand training and development needs also to provide insight for the improvement of Account Executive’s sales and activity performance.

Focus on tracking the customer’s experience and be sure that they are up to date with all new offers on time.

Resolve customer complaints through sales staff by investigating problems, developing solutions, tracking reports, making recommendations to assistant sales managers.

Participate in marketing events such as seminars, trade shows, and telemarketing events as required.

Performs related tasks consistent with skills and abilities and general responsibilities as assigned by the Line Manager.

Kindly share your CV to below email :recruitment@dsq.qa by mentioning the "SME Account Manager" in the subject column OR Whatsapp to 00974 70586686