HOST / HOSTESS

Nationality – EGYPT Only  

Providing excellent service to ensure satisfaction by greeting and welcoming

customers, Act as a Focal Point for all the Internal and External Customers.

DUTIES AND RESPONSIBILITIES

Serves visitors by greeting, welcoming, and directing them appropriately.

Escorts customers to their tables or the waiting area

Attend the telephone with in three rings & provide accurate information to

the guests

Take reservations and manage waiting lists

Maintains security and telecommunications system.

Maintains security by following procedures, monitoring logbook, and

issuing visitor badges.

Keeps a safe and clean reception area by complying with procedures,

rules, and regulations.

Supports continuity among work teams by documenting and

communicating actions, irregularities, and continuing needs.

Contributes to team effort by accomplishing related results as needed.

Respectful and courteous

Any additional assignments related to same field

Other Responsibilities

Follows Qatar law

Follows company rules and regulations of the company

Report unsafe conditions in the workplace

QUALIFICATIONS AND COMPETENCIES

High School Diploma or Equivalent

Education / Certification Valid food handling certificate

MS office & Familiarity with phone systems

Knowledge & Training , Food safety training

At least 2 years' proven working experience as a hostess

Ability/Skills

Attentiveness and patience for customers

Strong organizational and multitasking skills, with the ability to perform well

in a fast-paced environment

Telephone Skills

Verbal Communication, Listening, Handles Pressure

Active listening and effective communication skills

Team spirit Flexibility to work in shifts

Desired Skills & Experience

High School Diploma or Equivalent

Education / Certification Valid food handling certificate

MS office & Familiarity with phone systems

Knowledge & Training , Food safety training

At least 2 years' proven working experience as a hostess

Ability/Skills

Attentiveness and patience for customers

Strong organizational and multitasking skills, with the ability to perform well

in a fast-paced environment

Telephone Skills

Verbal Communication, Listening, Handles Pressure

Active listening and effective communication skills

Team spirit Flexibility to work in shifts