POSITION Front Desk Receptionist


Job Description

We are seeking professional and well-presented Receptionists to manage front-desk operations, patient coordination, and administrative support across various hospital departments. Candidates must ensure smooth patient flow, uphold service quality, and maintain confidentiality while adhering to hospital policies.


Key Responsibilities:


 


Greet and assist patients and visitors courteously.


Manage patient registration, appointments, and EMR updates.


Handle inbound/outbound calls and provide accurate hospital information.


Conduct insurance eligibility checks and coordinate pre-approvals.


Manage billing, issue receipts, and perform end-of-shift financial handovers.


Maintain accurate records and support administrative duties.


Ensure seamless coordination with hospital departments.


Desired Skills & Experience

Requirements:


Diploma or certification in hospital administration or customer service.


Fluent in Arabic and English (spoken and written).


Experience in hospital front-desk or medical administrative roles.


Knowledge of EMR/HIS systems and insurance coordination.


Presentable, professional, and able to work under pressure.


Willing to work shifts, weekends, and public holidays as needed.



Location: Doha

Shift Timings: 07:00 AM – 03:00 PM | 03:00 PM – 11:00 PM


 


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