Receptionist / Client Experience Coordinator


Job Description

Job Description:

As our showroom Receptionist, will be responsible for creating a welcoming and positive first impression, while also leveraging your sales experience to identify potential opportunities and contribute to our client success.

Key Responsibilities:

  • Greet and welcome all visitors, clients, and employees in a warm and professional manner.
  • Manage the front desk area, including answering and routing a high volume of phone calls.
  • Handle general administrative tasks such as managing the visitor log, scheduling conference rooms, and coordinating mail and deliveries.
  • Provide basic information about our company and services to visitors and callers.
  • Leverage your sales background to identify potential leads from incoming inquiries and direct them to the appropriate sales team members.
  • Maintain a clean, organized, and presentable reception area.

Requirements:

  • 1-2 years of previous experience in a sales role is highly preferred.
  • Excellent verbal and written communication skills in English.
  • A friendly, outgoing personality with a professional demeanor.
  • Strong customer service and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong organizational skills and attention to detail.

What We Offer

  • A competitive salary and benefits package.
  • A vibrant, collaborative, and supportive work environment.
  • Opportunities for professional growth and development.

How to Apply

If you are a motivated individual with a passion for customer service and a background in sales, we would love to hear from you! Please submit your resume and a brief cover letter to careers@phoenixmidea.com with the subject line "Application for Receptionist - [Your Name]". (Attached with latest photo is a must)

Job Type: Full-time


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