Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; handles switch board. 

KEY DUTIES & RESPONSIBILITIES: 

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. 

Directs visitors by maintaining employee and department directories; giving instructions. 

Maintains security by following procedures; monitoring logbook; issuing visitor badges. 

Maintains safe and clean reception area by complying with procedures, rules, and regulations. 

Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. 

Contributes to team effort by accomplishing related results as needed. 

Maintain office supplies and stock. 

Monitors and informs all maintenance requirements at office premises. 

SKILLS 

Be proactive and use good judgement when dealing with challenging situations. 

Telephone Skills, Verbal Communication. 

Microsoft Office Skills. 

Listening, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills. 

Supply Management 

Act with professionalism and integrity. 

Own mistakes and share your knowledge to prevent a repetition of the same error within your department or division. 

Keep sensitive information confidential. 

Follow through on commitments. 

Work well both autonomously and within a team. 

Display a positive, approachable attitude. 

Support each other; we all work within the same company. 

Knowledge of visitor management system is a plus

QUALIFICATION & KNOWLEDGE 

Minimum 3 years’ experience in a similar position.  

Detail-oriented, efficient and organized professional. 

Proficiency with Microsoft Office applications. 

Excellent written and verbal communication skills. 

Preferably holding a diploma in admin /secretarial field.