Role Purpose:

 Support AOC’s TCG community by coordinating day-to-day player engagement, assisting with events and tournaments, and creating a welcoming and active gaming environment.

Key Responsibilities:

Engage with customers, players, and the wider TCG community.

Support the planning and coordination of tournaments, leagues, and community activities.

Assist with event registrations, schedules, player communication, and on-ground coordination.

Maintain good knowledge of TCG products, games, formats, and community trends.

Support event setup, execution, and post-event activities.

Build positive relationships with regular players and encourage community participation.

Gather player feedback and identify opportunities to improve community engagement.

Coordinate with Retail, Events, Marketing, and Warehouse teams as required.

Key Competencies:

 TCG Knowledge, Community Engagement, Event Coordination, Communication, Customer Service, Organization, Teamwork, and Problem Solving.