Job Title: Call Center Coordinator / Agent
Location: Qatar
Gender: Female Only
Language: Arabic Speaking – Mandatory
Employment Type: Full-Time
Work Timing: Flexible
### Job Description
We are looking for a female Arabic-speaking Call Center Coordinator / Agent to join our team. The ideal candidate should have good communication skills, a professional attitude, and the ability to handle customer inquiries and coordinate service requests efficiently.
### Key Responsibilities
- Handle incoming customer calls and WhatsApp inquiries.
- Communicate with customers in Arabic and English.
- Coordinate customer requirements with the operations/service team.
- Schedule and follow up on appointments and service requests.
- Respond to customer queries professionally and promptly.
- Maintain customer information and update records.
- Follow up with customers to ensure service satisfaction.
- Coordinate daily activities with field staff and supervisors.
- Handle complaints and escalate issues when required.
- Support the team in achieving customer service and sales targets.
### Requirements
- Female candidates only.
- Arabic speaking is mandatory.
- Previous experience in call center, customer service, coordination, facility management, cleaning services, or similar industries is preferred.
- Good communication and interpersonal skills.
- Basic English communication is required.
- Ability to work with flexible timings.
- Qatar experience is an advantage.
- Candidates available to join immediately are preferred.
Interested candidates can send their CV via WhatsApp. 55400735
Pay: QAR3,000.00 - QAR6,000.00 per month
Job Title: Call Center Coordinator / Agent
Location: Qatar
Gender: Female Only
Language: Arabic Speaking – Mandatory
Employment Type: Full-Time
Work Timing: Flexible
### Job Description
We are looking for a female Arabic-speaking Call Center Coordinator / Agent to join our team. The ideal candidate should have good communication skills, a professional attitude, and the ability to handle customer inquiries and coordinate service requests efficiently.
### Key Responsibilities
- Handle incoming customer calls and WhatsApp inquiries.
- Communicate with customers in Arabic and English.
- Coordinate customer requirements with the operations/service team.
- Schedule and follow up on appointments and service requests.
- Respond to customer queries professionally and promptly.
- Maintain customer information and update records.
- Follow up with customers to ensure service satisfaction.
- Coordinate daily activities with field staff and supervisors.
- Handle complaints and escalate issues when required.
- Support the team in achieving customer service and sales targets.
### Requirements
- Female candidates only.
- Arabic speaking is mandatory.
- Previous experience in call center, customer service, coordination, facility management, cleaning services, or similar industries is preferred.
- Good communication and interpersonal skills.
- Basic English communication is required.
- Ability to work with flexible timings.
- Qatar experience is an advantage.
- Candidates available to join immediately are preferred.
Interested candidates can send their CV via WhatsApp. 55400735
Pay: QAR3,000.00 - QAR6,000.00 per month
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