Duties and Responsibilities

• Recruiting, training, and supervising

• Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence

• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs

• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered

• Taking inventory of café supplies and ordering new stock as needed

• Resolving customer complaints regarding food quality and customer service

• Suggesting new menu items based on customers' preferences and feedback

• Identifying strategies to retain and attract customers

Requirements:

• High school diploma or GED

• Bachelor's degree or certification in business administration or business management is advantageous

• 3 – 5 years of experience in managing F & B shop or related business

• Proven management experience in the hospitality industry

• A food handler's license

• Sound knowledge of food health and safety regulations

• Excellent organizational and time management skills

• Effective communication skills in English & Arabic

• Exceptional customer service skills

Qualified applicants may send their CVs to