Pastry Shop Manager/Supervisor

Duties and Responsibilities

• Ensuring that the shop is adequately stocked with quality baking ingredients and supplies.

• Ensuring that baking tools, utensils, and equipment are properly cleaned and sanitized.

• Developing and implementing advertising and marketing strategies to attract new customers.

• Creating suitable work schedules for staff members.

• Appraising staff performance and carrying out the necessary disciplinary measures to address poor performance.

• Training staff to produce high- quality bakery items while following proper food handling procedures.

• Strategically arranging pastry items in display cases to encourage customer purchases.

• Inspecting pastry items to ensure that established standards on quality, uniformity, and aesthetic appeal are met.

• Resolving customer complaints in a professional manner.

Requirements:

• College Degree/Diploma or Certificate in Culinary Arts.

• At least 3 years of experience in managing pastry shop or relevant experience.

• A food handler's license.

• Sound knowledge of different baking techniques.

• The ability to work under pressure.

• Outstanding problem- solving skills.

• Excellent management skills.

• Exceptional customer service skills.

Qualified applicants may send their CVs to