Presales Engineer


Job Description

Identify the opportunities, grasp the technical significance, and be able to understand the business problem.

Work independently and in concert with a team in coordinating and executing various hands-on PoCs, solution demonstrations, trade shows, etc.,

Conduct presentations, Webex sessions and whiteboard sessions fluently to pitch solutions effectively.

Articulate the value of a solution, and its fit in a customer environment, with a focus on solution selling.

Strong writting skills, and ability to prepare RFP/RFI responses in a clear and coherent manner, that emphasize the capabilities of the solution.

Stay up to date on network security trends, especially in the area of perimeter security and DoS mitigation, cloud services, etc.

Deliver technical overview and informal sales training of channel partners, integrators, and end-users.

Meet or exceed quarterly and yearly product/service sales goals.

Provide technical pre-sales support to various entities for the purpose of promoting and selling products/services. Entities include: potential customers, existing customers, partners, and resellers. Pre-sales activities will also include close interaction with internal groups such as product management, marketing, R&D and post-sales support

Provide technical leadership to enterprise customers through a range of pre-sales support functions including, supporting product evaluations, pre-sales technical consultation, post-sales support advocacy, and proactive needs analysis.

Deliver technical presentations tailored for technical and non-technical audiences ranging from Network/Security admins to executive and C-Level.

Deliver consistent product training, technology updates, release updates, and roadmap information

·        A high sense of urgency and deep interest in serving the customer


·        Hands on functional understanding of multiple firewalls platforms to include:


o   Check Point Firewall-1, Provider-1, and VSX


o   Cisco FWSM, PIX, CSM, ASA, routers and switches


o   Juniper Firewalls and NSM


o   Fortinet Fortigate


o   Palo Alto


o   Blue Coat


o   F5 load balancer


o   Wireless technology


·        Understanding of IP addressing including subnetting and supernetting


·        A deep current and historical understanding of firewall and security architecture


·        Hands on functional understanding of supporting technologies such as SSH, LDAP, Active Directory, Radius, TACACS, SIEM, and event correlation.


·        Hands on functional understanding of parallel technologies such as VMware, SSL VPNs. Knowledge of Change Management Systems is a plus.


·        Prepare designs and Technical proposal as per the RFP from the customer.


EXPERIENCE/KNOWLEDGE & SKILLS


3- 5 years technical sales support in a pre-sales engineering role

·        Minimum of five years of experience in the implementation and operation of WAN/LAN networks with Cisco hardware


·        Minimum of two years of experience in the implementation and operation of Data Centre Networks


Demonstrated proficiency at system integration

Experience with load balancers, firewalls, web servers, caching, routing, switching and wireless.

Knowledge of VPN, SSL and encryption related concepts

Knowledge of SNMP version 1, 2, 3 plus the ability to read MIBS

Good presentation, speaking and negotiation skills

Excellent work ethic

Independent and self-motivated

·        Bachelor’s degree in the field of computer science with 5 to 7 years relevant work


·        Cisco Qualifications, CCNA/CCNP Preferred


·        Process Discipline and Documentation skills essential


·        Good communication (both verbal and written) skills


·        Planning and organizing skills


·        Good administration management skills


·        Strong listening skills


·        Able to operate effectively in a team environment with both technical and non-technical team members



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