We are seeking an experienced Store Supervisor with a strong background in e-commerce and local delivery operations. The ideal candidate will have excellent leadership skills, in-depth knowledge of mobile and tablet device and accessories, and familiarity with the locations within Qatar. This role will manage inventory, local dispatch operations, staff management, and customer interactions. The candidate should also contribute business development ideas to help grow the online store.
Desired Skills & Experience
Key Responsibilities:
- Supervise day-to-day operations of the e-commerce store
- Manage inventory levels and oversee local dispatch operations
- Lead and train staff, ensuring high-quality customer service
- Handle rider and staff management for smooth local delivery operations
- Ensure a strong understanding of Qatar’s locations for efficient delivery routing
- Develop business strategies to drive growth and improve performance
- Manage online product listings, transactions, and order fulfillment
- Handle customer service and resolve any issues or complaints
Required Skills:
- Proven experience in an e-commerce or online business environment
- Excellent computer skills (Excel, Word)
- Strong knowledge of mobile and tablet device and accessories
- Inventory management and local dispatch coordination experience
- Effective rider and staff management skills
- Knowledge of Qatar’s locations for delivery purposes
- Ability to train staff and enhance customer handling techniques
- Strong customer service skills and problem-solving abilities
- Business development acumen to drive store success
Additional Skills:
- Familiarity with smart gadgets and their features
- Experience with e-commerce platforms and digital marketing
- Basic design and product photoshoot knowledge is a plus
Qualifications:
- Previous supervisory experience in an e-commerce or online retail company is essential
- Knowledge of Qatar's delivery locations and logistics is required
- A passion for technology and online retailing is highly desirable
If you have the experience, skills, and motivation to thrive in an e-commerce setting with a focus on local delivery, we want to hear from you!
Drop your CV at myshopnp2021@gmail.com
Job Type: Full-time
Pay: QAR2,500.00 - QAR4,000.00 per month