Are you friendly, organized, and passionate about the beauty industry?

We're looking for a Receptionist to be the welcoming face of our beauty salon!

Key Responsibilities:

1. Front Desk & Client Management

Greet clients warmly and professionally upon arrival.

Answer calls and respond to client inquiries

Manage appointment booking (in person, via phone, and on software (e.g., shortcuts - Fresha- zinoti).)

Assign client appointments to stylists/therapists based on availability/skill set.

Resolve client inquiries and complaints professionally.

Process payments, upsell retail products, and manage membership programs.

2. Salon Software & Checkout System

Manage client databases, track visits, and process refunds/exchanges.

Proficiently operate salon POS systems (e.g., Square, Zenati).

Generate daily sales reports and reconcile cash drawers.

3. Inventory & Supplies Management

Track inventory levels, organize stock, and alert management of shortages.

Coordinate with vendors for restocks and promotions.

Assist with product sales and salon promotions

Monitor and order salon supplies (products, tools, disposables).

4. Staff & Protocol Coordination

Maintain a clean and welcoming front desk area

Coordinate with stylists and technicians for scheduling.

Ensure staff adhere to sanitation, safety, and salon policies.

Assist in training new receptionists on salon procedures.

Requirements:

Excellent communication and interpersonal skills

Experience : minimum 1 year in a salon/spa receptionist role (mandatory).

Tech-Savvy: Proficient in salon booking and Point of Sale (POS) software, with the ability to efficiently manage appointments, customer records, and transactions

Well-groomed, professional appearance.

Friendly, positive, and customer-focused attitude

Beauty Industry Knowledge: Familiarity with treatments, products, and trends.

Experience with staff scheduling tools.

Basic knowledge of social media management for promotions.

What We Offer:

A supportive, team-oriented environment

Ongoing training and development opportunities

Opportunity to grow within the beauty industry.

Discounted/free salon services.

Join our salon family and be a part of creating beauty and confidence every day!

Job Type: Full-time

For those who is interested please send your CV to this Watsapp # 7081 7047

Job Type: Full-time