We are hiring for Call Center Lead- Healthcare Industry

We are hiring for Call Center Lead- Healthcare Industry

We are hiring for Call Center Lead- Healthcare Industry

Duration:1 Year and Extendable

Salary: Based on merit

Education: Bachelor’s degree in Business Administration, Communications, or a related field.

Experience: 5-7 years of experience in a call center environment, with at least 1-2 years in a supervisory or leadership role.

Proven experience managing teams and handling escalations
Experience in healthcare industry call center operations related to insurance, claims and revenue cycle management.
Knowledge of local regulations and customer service standards in Qatar
Oversee the use of call center software, ensuring optimal functionality.
Troubleshoot technical issues and liaise with IT support when necessary.
Monitor call recordings and systems for quality assurance purposes.

Forward resume to mindstreamtalent@gmail.com

WhatsApp 974 30107270

Job Type: Full-time

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Job Role : Call Center
Job Location : Qatar, Doha
Email : mindstreamtalent@gmail.com
Company : Mindstream
Job Id : 9606

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