Greeting customers when entering or leaving the shop.
Collecting invoices from billing department, ensuring all prices and quantities are accurate in the invoice. Verifying for attachments such customer order or delivery notes.
Accepting payments, making sure the tendered currencies are not counterfeit or damaged.
Ensuring the payments received are posted against the precise customer ledgers for credit customer transactions.
Providing payment receipt or acknowledgement to every customer. Providing appropriate stamps for cash received or cash paid.
Recording accurate mode of payment receipts whether cash, cheque or card transactions.
Processing refunds and exchanges, redeeming coupons’ after collecting approval necessary from the supervisor.
Maintaining accurate records of cash and cash register during the shift and handing over of cash during shift change.
Maintaining reports of cash in and cash out transactions during the shift. If required, may have to maintain petty cash and its transactional records.
Preparing and maintaining daily cash book closing report and timely report submissions to supervisor.
Maintaining neat and tidy counter area.
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